Ambetter has not yet honored my My Health Pays
Ambetter says that you can earn rewards by completing Proof of Gym Visits forms. I have been waiting since August (it is now December) for one transaction worth $20.00 and since October for another worth $20.00.
They have ignored my member login messages, though the text says they will get back to you in one business day. Wrote a week ago and still waiting. Wrote again yesterday, still waiting but pessimistic. The website is poorly constructed also.
This is, I am learning, a bad sign about any business, especially a larger operation. I would not recommend them to anyone and I am changing companies for the coming year.
Reason of review: Order processing issue.
Monetary Loss: $40.
Preferred solution: Full refund.
Ambetter Pros: Coverage.
Ambetter Cons: Way company did not respond or call back.
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Comments
Please avoid publishing any personal information and promotional content
Same problem for me. Have a 12 month gym contract with many months to go.
Now I hear Ambetter has cancelled the gym reinbursement program as of 1/1/19. Still havent seen 1 cent of reinbursement.