Ambetter or Amworst?
Problem was never resolved. I terminated my services.
Today is April 8th, 2019 and I called Ambetter twice and their system was down. I have written six complaint letters to Ambetter concerning their terrible services and none have been answered.
I have been denied services and prescriptions after having paid my premiums. I have had to call a total of nine times to establish a primary care physician. Each time I call the representative it is always an incompetent human being who is unable to remember the reason I called or that I had already established a primary care provider on a previous call weeks ago. A supervisor whom I escalated the issues to was rude and nasty to me.
After having paid for my insurance, my provider ran my insurance through Availity and is was showing me as inactive. Ambetter charged me twice for one month of service and still showed me as inactive in their system.
I have requested my ID card three times and it has been over a month, I still do not have an insurance card. These are just some of the few issues that make this the worst insurance ever.
Reason of review: Bad quality.
Monetary Loss: $1000.
Preferred solution: Full refund.
Ambetter Cons: Not complying with federal aca regulations, Poor doctor selection terrible website bad all around, No reimbursements upon claiming, Poor doctor selection, Baaaaaaaaaaaad.
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