Ambetter Phone Numbers and Emails

Toll-Free Number:

  • (877) 617-0390
    Arkansas
  • Total calls: 1.3K
  • Issues resolved: 57
  • Last call:

Customer Service:

  • (888) 926-5180
    Arizona Member Services TTY/TDD
  • (888) 926-5057
    Arizona Member Services, Provider Inquiries
  • (877) 617-0392
    Arkansas TTY/TDD
  • (855) 700-7985
    Broker Services
  • (877) 687-1169
    Florida
  • (877) 687-1180
    Georgia
  • (877) 941-9231
    Georgia TTY/TDD
  • (855) 745-5507
    Illinois
  • (844) 517-3431
    Illinois
  • (877) 687-1182
    Indiana
  • (800) 743-3333
    Indiana TTY/TDD
  • (844) 518-9505
    Kansas
  • (844) 546-9713
    Kansas TTY/TDD
  • (877) 687-1186
    Massachusetts
  • (877) 941-9234
    Massachusetts TTY/TDD
  • (877) 687-1187
    Mississippi
  • (877) 941-9235
    Mississippi TTY/TDD
  • (855) 650-3789
    Missouri
  • (877) 250-6113
    Missouri TTY/TDD
  • (866) 263-8134
    Nevada
  • (855) 868-4945
    Nevada TTY/TDD
  • (844) 265-1278
    New Hampshire
  • (855) 742-0123
    New Hampshire TTY/TDD
  • (877) 687-1189
    Ohio
  • (877) 941-9236
    Ohio TTY/TDD
  • (800) 955-8770
    Relay Florida
  • (800) 735-2989
    Relay Texas/TTY
  • (877) 687-1196
    Texas
  • (877) 687-1197
    Washington
  • (877) 941-9238
    Washington TTY/TDD

Media:

  • (818) 676-6000
    Arizona

Ambetter Email:

General Info
More phone numbers and emails Less phone numbers and emails

Ambetter Contact Information

Ambetter Website:

Ambetter Help Center:

Corporate Office Address:

Centene Corporation
4349 Easton Way, Suite 300
Columbus, Ohio 43219
United States
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Ambetter Rating Based on 296 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Website
Reliability

Rating stats

Rating trend

Summary of Ambetter Customer Service Calls

3.3K TOTAL
CALLS
04:39 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ambetter Customer Service?

Payments and Charges Question:

  • “Payment issues”
  • “Pay bill”
  • “Payment”

Product/ Service Question:

  • “Insurance card not received”
  • “Insurance”
  • “To set up health insurance”

Request for Information Question:

  • “Information on a device”
  • “About my insurance”
  • “Information about my bill”

Activation/ Cancellation Question:

  • “Activation issue”
  • “Cancel/refund”
  • “Don't cancel my account”

Cards Question:

  • “My provider name has changed but not on ur end cannot update my idk card have called number u provided doesn't work”
  • “Need cards”
  • “Card”

Account Question:

  • “My account”
  • “Account information”
  • “Account help”

Shipping and Delivery Question:

  • “I didn't receive my 1095-A form”
  • “Client Have not received my insurance card”
  • “To get the right doctor on my insurance”

Staff Question:

  • “Customer service”
  • “I just visit doctor and they tell me my service expired”
  • “Speak to customer service”

Return/ Replace Question:

  • “Change address”
  • “1095 A form for filing tax returns”
  • “Returning call”

Refund Question:

  • “Fourth time calling for the same complaint. I need a refund immediately or I will contact my attorney”
  • “Refund”

Employment Question:

  • “W2 1099”
  • “No job”
  • “Need to text my check stubs”

Website/ Application Question:

  • “The website is down”
  • “With the website”

Other Question:

  • “Información”
  • “Wuestion”
  • “Myhealthpats”

About

Ambetter Terms of Service
To read more: https://www.ambetterhealth.com/learn-more/words-to-know.html
Ambetter Privacy Policy
Open Enrollment is closed. Centene Corporation, its affiliates, and subsidiaries (the “Company”) are strongly committed to protecting The Client's privacy. This Privacy Policy explains Company's information gathering and dissemination practices. To serve as The Client's insurance carrier, Website will ask The User of Website to provide www.ambetterhealth.com with personal information about The User of company services Ambetter only use The Client's personal information to help The Client apply for health insurance. Ambetter do not sell, trade or give away The Client's personal information to anyone. Additionally, The Company use industry-leading technologies to ensure the security and confidentiality of the personal information The Client of Ambetter provide www.ambetterhealth.com If The User of company services have questions or concerns regarding this Privacy Policy, please contact Company at the e-mail address provided at the end of this Privacy Policy. This Company Privacy Policy discloses the information privacy practices for the website The User of company services are currently visiting.
To read more: https://www.ambetterhealth.com/privacy-policy.html
Ambetter FAQ
To read more: https://www.ambetterhealth.com/learn-more/faq.html
Top Ambetter Services

Health Insurance, Customer Care, Affordable Care Act Health Insurance

Top Ambetter Products

Website, Marketplace, Account

Ambetter Pros and Cons

Pros: Price and affordability, Price, Coverage, Met obamacare requirements, I liked them until this situation arose

Cons: Inconsistent information, Treatment review process, Customer service, Poor doctor selection, Way the company handle the business

Related Companies

Centene, Health Net, Ambetter From Health Net, Ambetter From Buckeye Health Plan, Ambetter From Peach State Health Plan

Summary

Ambetter is a number of health insurance programs offered by Centene Corporation. It a Fortune 500 company founded in 1984. Its headquarters is based in St. Louis, Missouri, United States. All Ambetter health insurance plans are certified as Qualified Health Plan issuers in the Health Insurance Marketplace. The plans offer a wide variety of health options with various coverage and payment rates. Featured plans are as follows: Ambetter Essential Care (Bronze), Ambetter Balanced Care (Silver), and Ambetter Secure Care (Gold). Ambetter health insurance plans may also offer nurse advice line 24/7, integrated care management, optional adult dental coverage, optional adult vision coverage, and comprehensive medical coverage.

Ambetter reviews and complaints

Ambetter is ranked 178 out of 1164 in Insurance category

Payment Methods

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