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Contact Ambetter Customer Service

Ambetter Phone Numbers and Emails

Toll-Free Number:

  • (877) 617-0390
    Arkansas
Call customer service

Customer Service:

  • (888) 926-5180
    Arizona Member Services TTY/TDD
  • (888) 926-5057
    Arizona Member Services, Provider Inquiries
  • (877) 617-0392
    Arkansas TTY/TDD
  • (855) 700-7985
    Broker Services
  • (877) 687-1169
    Florida
  • (877) 687-1180
    Georgia
  • (877) 941-9231
    Georgia TTY/TDD
  • (855) 745-5507
    Illinois
  • (844) 517-3431
    Illinois
  • (877) 687-1182
    Indiana
  • (800) 743-3333
    Indiana TTY/TDD
  • (844) 518-9505
    Kansas
  • (844) 546-9713
    Kansas TTY/TDD
  • (877) 687-1186
    Massachusetts
  • (877) 941-9234
    Massachusetts TTY/TDD
  • (877) 687-1187
    Mississippi
  • (877) 941-9235
    Mississippi TTY/TDD
  • (855) 650-3789
    Missouri
  • (877) 250-6113
    Missouri TTY/TDD
  • (866) 263-8134
    Nevada
  • (855) 868-4945
    Nevada TTY/TDD
  • (844) 265-1278
    New Hampshire
  • (855) 742-0123
    New Hampshire TTY/TDD
  • (877) 687-1189
    Ohio
  • (877) 941-9236
    Ohio TTY/TDD
  • (800) 955-8770
    Relay Florida
  • (800) 735-2989
    Relay Texas/TTY
  • (877) 687-1196
    Texas
  • (877) 687-1197
    Washington
  • (877) 941-9238
    Washington TTY/TDD

Media:

  • (818) 676-6000
    Arizona

Ambetter Email:

info@ambetterhealth.com
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Ambetter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    99% phone 1% email
  • The best phone number to call Ambetter is 8776170390. 48% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 5 minutes.

  • Be prepared for the call as Ambetter may ask you for the following information to identify you as a customer: first and last name, customer id or account no or address or zip code.

View full overview ›

How to Contact Ambetter Customer Service?

Most Popular Number:

(877) 617-0390
Arkansas
Total calls: 2 374 Issues resolved: 110 Last call: Nov 24, 2025

Each state has separate numbers if you require contacting the Ambetter customer service number. So, check your state's number on the website. The primary toll-free Ambetter telephone number is operated for the Arkansas state, which is 1-877-617-0390. Similarly, if you are from Nevada, dial 1-866-263-8134. The Arizona Members can call 1-888-926-5057. The company’s broker service team can be reached at 1-855-700-7985. Since the company’s telephone number varies from state to state, it is advisable to check the official website.

Legally established as Centene Corporation, the Ambetter office is at 4349 Easton Way, Suite 300, Columbus, Ohio 43219, United States. This address serves as the company's headquarters and central hub of operations, where the senior executives make important decisions about the business growth and development. Not just the company headquarters, this address also serves as the contact point for their customer service team. Alternatively, you can mail at 7700 Forsyth Blvd. St. Louis, MO 63105.

Currently, Ambetter customer service does not offer live chat features. However, there are several numbers that customers can use to talk to the customer care representative who will resolve your concerns. You also have the option to reach out to customer service using the corporate office address. Despite the unavailability of the Ambetter chat service, there are other ways to get in touch with the company's customer service team.

Ambetter customer service team can be contacted at any time during operational hours. The period is between 8:00 AM and 8:00 PM EST. These are the company's general customer service hours. However, the hours vary from one state to the other. So, it's best to visit the official website, navigate to the Contact Us page, and click your website to contact the nearest location. This ensures you get the most streamlined assistance from the Ambetter support team at the earliest.

PissedConsumer Club

Contact Information

Ambetter Website:

Ambetter Help Center:

Corporate Office Address:

Centene Corporation
4349 Easton Way, Suite 300
Columbus, Ohio 43219
United States

Other Info (opening hours):

Mailing Address:

Attn: Legal Dept.

7700 Forsyth Blvd.

St. Louis, MO 63105

More contact details

Ambetter Rating Based on 412 Reviews

Rating details

1.5
more details
Customer service
Product or Service Quality
Reliability
Website

Rating stats

Rating trend

How Good is Ambetter's Customer Service?

Aayla Ars
Aayla Ars
Feels Satisfied | Apr 11, 2024

Great

Read full quote
Chardonnay Sqm
Chardonnay Sqm
Feels Satisfied | Nov 07, 2023

Very good

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Diezel Ath
Diezel Ath
Feels Disappointed | Aug 02, 2023

It was a waste of time

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Averie Akc
Averie Akc
Feels Disappointed | Apr 04, 2023

I will never ever us this company again only had the insurance for 2 months and canceled They are not helpful at all

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Susanne T Rki
Susanne T Rki
Feels Disappointed | Jan 30, 2023

Since nobody has gotten back to me yet I can't give any specific details. I've been trying to make a payment- website doesn't work. No payment on the phone possible either......really frustrating

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Julanne Ltr
Julanne Ltr
Feels Disappointed | Jan 27, 2023

I called to use my " My health pays rewards for my premium. The web site says I have $416.50 to spend but the credit card I received only shows $27. I was trying to figure out how to use what the website says I have and just got the run around and then was disconnected and never contacted back. I have had Am better for a couple of years now and love my insurance! However the "My health rewards" seems like a joke if you can't use them or get customer service to help you use them!

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Summary of Ambetter Customer Service Calls

5K TOTAL
CALLS
04:48 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ambetter?

Payments and Charges Question:

  • “Billing?”
  • “Pay bill”
  • “Payments”

Request for Information Question:

  • “How much do I owe if any?”
  • “Tax information”
  • “Trying to find out what pharmacies I can get my Covid shot with”

Product/ Service Question:

  • “Insurance coverage”
  • “No access to email ongile”
  • “Get insurance medical”

Account Question:

  • “I need member id number”
  • “Member Id number”
  • “Order reward card”

Cards Question:

  • “Do I have a co-pay for cardiologist?”
  • “Never got incentive card”
  • “I need a new card.”

Activation/ Cancellation Question:

  • “Cancel poloxy”
  • “Ambetter is supposed to be canceled”
  • “If I was terminated.”

Return/ Replace Question:

  • “Change pcp”
  • “Change my PCP”
  • “Need a replacement card”

Shipping and Delivery Question:

  • “Never received rewards card”
  • “I didnt get my 25.00 funds on my active card”
  • “Sick didn't get my insurance card”

Staff Question:

  • “Customer service”
  • “I got scammed outta 510.00 when i calked one of ambetter customer service lines aboit my refund that i payed”
  • “Speak to customer service”

Employment Question:

  • “1099”
  • “Above 1099 form”
  • “Employment change”

Refund Question:

  • “Need my money back you snake”
  • “Fourth time calling for the same complaint. I need a refund immediately or I will contact my attorney”
  • “Refund”

Website/ Application Question:

  • “The website is not working”
  • “The website is down”
  • “With the website”

Other Question:

  • “Meds”
  • “I gott cut off when I was about to take ur Survey”
  • “I didn’t”

Compare Ambetter Customer Service To

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