Not resolved
Customer service
Diversity of Products or Services
Insurance Plans Acceptance
Product or Service Quality
Value for money

I'm in DFW, TX and no docs on their list take the insurance. My husband had spine surgery Christmas and was supposed to do 8 weeks of physical therapy starting last week before returning to work.

No PT available with this insurance! Half are with Concentra who states they do not have a contract with Ambetter/Superiorhealthplan and the others are at UNT in Fort Worth...which closed down Summer 2015! Every time I call they ask why I don't have a PCP chosen and I always answer that I can't find a doctor that takes their insurance..

they just move on from there like it is no big deal. Something needs to be done!

Product or Service Mentioned: Ambetter Affordable Care Act Health Insurance.

Reason of review: Not as described.

Monetary Loss: $3000.

Preferred solution: Let the company propose a solution.

I didn't like: Could not find providers willing to accept insurance for tests, Denial of necessary medication.

Company wrote 0 private or public responses to the review from Feb 17, 2017.
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