I am writing to inform other customers, or potential customers that ambetter is a liar! They claim that they give you back reward money to pay for your premium.
They never sent me a card! They can't manage to give me my card so i can use it to pay. They provided no additional steps when one options fails. Their represented are not trained to spot everything they see on your account to assist you the best they can.
I HAVE TRIED TO GET A CARD FOR 2 months, GOTTEN NO WHERE! NOW ITS ABOUT TO BE A NEW YEAR AND MY REWARDS of 125 dollars are wasted! Because why would you stay with a company that promises and states its their purpose to assist you with 6 main things ( REWARDS BEING ONE) and can't do nothing for you! Worst company out their!
NEVER FELT SO HELPLESS with any provider. Your better off getting a grady cards and waiting hours then getting scammed all year!
Never will i allow any family member or close friends join ambetter! I advise you heed my voice, and do the same!
Product or Service Mentioned: Ambetter Rewards Program.
Reason of review: Poor customer service.
Monetary Loss: $125.
Preferred solution: Full refund.